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Inside and outside

Inside, where your people work. Outside, where your customers are.

Nobody adopts a tool that makes them switch windows all day. SIAC shows up inside Word, Excel, Outlook, the browser, the desktop and the phone, with the same signed policy and the same ledger in all of them.

And outward, where your customers are: WhatsApp, web chat and your contact center. A message comes in, a playbook handles it, and if a person is needed, they finish it from their phone. The same process and the same ledger on both sides.

11 surfaces where the agent works under the same policy measured on 2026-09-02

Channels · inside and outside One ledger
WhatsApp Web chat Contact center
  • A message comes inover WhatsApp, from outside the company
  • A playbook handles itthe Link: the same process, on the channel
  • A person finishes itfrom their phone, with their ledger
Inside, where your people work. Outside, where your customers are. The same playbook and the same ledger on both sides.
Inside · your people
  • DesktopWindows and macOS, with its policy
  • MobileiPhone and Android, with Face ID
  • WordDrafts on your brand template
  • ExcelFormulas and sheets in your format
  • PowerPointDecks on your designs
  • OutlookDrafts; you decide when to send
  • TeamsSummarizes threads and pulls out decisions
  • BrowserReads, fills in and actually navigates
Outside · your customers
  • WhatsAppThe company's channel, with a playbook
  • Web chatOn your site, with your brand
  • Contact centerYour service platform, with the same ledger
SIAC on a phone, asking for authorization before an action that leaves the device.
Anything irreversible always asks first.
SIAC's governance dashboard on a tablet, with spend by area.
The same governance, on any screen.
Does your case look like this?Tell us where your customers and your people talk to youTell us your case
The case in 90 seconds

Watch it happen, screen by screen

Anything irreversible asks, on the phone tooThe agent works in your pocketThe same ledger, on any channelAnd on the tablet, the same decision

Real product screens: desktop, phone and tablet.

What people ask before deciding

Where does SIAC show up for my people?

Inside Word, Excel, Outlook, the browser, the desktop and the phone, with the same signed policy.

And for my customers?

WhatsApp, web chat and your contact center, with the same playbook and the same ledger.

Can a customer's message end up with a person?

Yes: the playbook handles it and, if needed, a person finishes it from their phone, in the same ledger.

Does it ask before acting on the phone too?

Yes: anything irreversible asks on any surface, and a new device is recognized by an administrator before it gets in.

The other verticals

Get started

Tell us a use case. We tell you how it's tackled.

SIAC comes in through the organization, not through personal accounts. If you already work with us, your console is one click away. If not, let's start with the process that hurts most.

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